SMS/MMS Policy

 

SMS/MMS Messaging Policy

 

Effective Date: May 1, 2025

​

By providing your phone number to Ascend Empowerment Group LLC (“AEG”), you consent to receive SMS and/or MMS messages from us for purposes related to business services, coaching updates, scheduling, promotions, and customer support.

​

1. Consent to Communicate via SMS
By submitting your phone number through our website, booking forms, or any opt-in method, you give AEG permission to send you text messages using an automated system. Consent is not a condition of purchase or services.

 

2. Message Frequency & Use Cases
You may receive messages from us up to 1–4 times per month, including:

Appointment confirmations and reminders

Coaching session or consultation follow-ups

Special promotions, course launches, and discount offers

Webinar invites, workshop details, and business growth resources

Support messages in response to direct requests

We do not send spam or excessive messaging.

 

3. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier plan. AEG is not responsible for any fees charged by your provider.

 

4. Opt-Out Instructions
You can opt out at any time by replying:
STOP – You will no longer receive messages from AEG
START – To re-subscribe after opting out

You’ll receive confirmation of your request either way.

 

5. Help & Support
Need assistance? Text HELP or contact us directly:
📧 Email: info@aegnow.com
📞 Phone: 512-861-1090

We respond to support inquiries during normal business hours.

 

6. Data Collection & Use
We collect your mobile number, interaction data, and basic message history to comply with communication laws and improve your experience.
Your information is never sold or shared outside of our trusted vendors or service providers.

 

7. Carrier Liability Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.